loomedelegant.in

  • Where comfort meets class — for homes that inspire.

Privacy Policy

At loomedelegant.in, we value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and safeguard the data you provide when visiting our website or making a purchase.

1. Information We Collect

Loomed Elegant collects the following types of information to process orders and improve user experience on the platform:

1.1 Personal Information

  • Name
  • Contact details (email address, phone number, shipping, and billing address)

1.2 Payment Information

  • Payment details (collected securely via payment gateways; payment information is not stored).

1.3 Technical Information

  • IP address, browser type, operating system, and browsing behavior on the website.

1.4 Business Information (for wholesalers)

  • GST number, business name, and other relevant details for bulk purchases.

2. How the Information is Used

Information collected is used for the following purposes:

2.1 Order Fulfillment

  • Processing and delivering orders.
  • Providing notifications about order updates.

2.2 Customer Support

  • Assisting with inquiries, returns, or complaints.

2.3 Marketing and Promotions

  • Informing about special offers, new products, and updates (with user consent).

2.4 Website Improvement

  • Analyzing user behavior to improve website functionality and user experience.

2.5 Legal Compliance

  • Ensuring compliance with applicable laws and regulations.

3. How Data is Protected

  • Data is encrypted during transmission using SSL (Secure Socket Layer) technology.
  • Access to personal information is restricted to authorized personnel only.
  • Regular security audits are conducted to ensure data safety.

4. Sharing of Information

Personal information is not sold or rented. Data may be shared under the following circumstances:

4.1 Service Providers

  • Third-party logistics and payment processing companies assisting with order fulfillment.

4.2 Legal Requirements

  • When required by law or to protect rights, property, or safety.

4.3 Wholesaler Verification

  • Validation of wholesale accounts and compliance with business requirements.

5. Cookies and Tracking Technologies

5.1 Usage of Cookies

  • Remembering user preferences.
  • Analyzing site traffic.

5.2 Managing Cookies

Cookie preferences can be managed through browser settings.

6. Third-Party Links

The website may contain links to third-party websites. Loomed Elegant is not responsible for the privacy practices of third-party websites. Users are encouraged to review third-party privacy policies.

7. User Rights

Users have the right to:

  • Access and review personal information.
  • Request corrections or updates to personal data.
  • Opt-out of marketing communications.
  • Request deletion of personal data, subject to legal and contractual obligations.

8. Data Retention

Information is retained only as long as necessary for the purposes outlined in this policy or as required by law.

9. Changes to This Policy

This Privacy Policy may be updated periodically. Changes will be posted on the LoomedElegant.in website, and continued use of services constitutes acceptance of the updated policy.

10. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at: