loomedelegant.in

  • Where comfort meets class — for homes that inspire.

Refund and Returns Policy

1. Overview

At Loomed Elegant, we are committed to ensuring your satisfaction with our products. If you are not entirely pleased with your purchase, we’re here to help.

2. Returns

  • Eligibility: Items must be unused, unwashed, and in their original packaging with tags intact.​

  • Timeframe: Returns are accepted within 2 days of the delivery date.​

  • Non-Returnable Items: Customized or personalized products, discounted items, and gift cards are non-returnable.

3. Return Process

To initiate a return:

  1. Contact our customer support at dj14111974@gmail.com or call us at +91 8383903569 with your order number and reason for return.​

  2. Once approved, you will receive instructions on how to send the item back.​

  3. Customers are responsible for return shipping costs unless the item is defective or incorrect.​

4. Refunds

  • Processing Time: Upon receiving and inspecting the returned item, we will notify you of the approval or rejection of your refund.​

  • Approved Refunds: Credited to your original payment method within 4 business days.​

  • Shipping Costs: Original shipping charges are non-refundable.

5. Exchanges and Replacement

Replacement should be raised within 24 hours and the replaced product will be delivered within 5-7  days

We offer exchanges for items that are defective or damaged. If you need to exchange an item, please contact us at dj14111974@gmail.com or call us at +91 8383903569.​

6. Damaged or Defective Items

If you receive a damaged or defective product, please notify us within 48 hours of delivery with photographic evidence. We will arrange for a replacement or refund as appropriate.​

7. Contact Us

For any questions or concerns regarding our Refund and Returns Policy:

  • Phone: +91 8383903569​

  • Email: dj14111974@gmail.com​

  • Address: 234, Sector 21C, Faridabad, Haryana – 121012